Política de envío

Shipping Policy

At OBDLO, we strive to deliver your orders as quickly and securely as possible. By placing an order with us, you agree to the following shipping terms and conditions:

1. Processing Time

• Orders are processed within 2–5 business days from the date of purchase.

• Please note that processing times may be extended during sales, holidays, or unforeseen circumstances.

• Orders are shipped only after full payment is received and verified.

2. Shipping Costs

• Shipping costs are non-refundable under any circumstances.

• Customers are responsible for all shipping fees, including any additional charges for international deliveries (e.g., customs duties, taxes, or brokerage fees).

3. Delivery Times

• Estimated delivery times vary depending on the shipping destination and carrier. Once shipped, you will receive a tracking number to monitor your order’s status.

• OBDLO is not responsible for delays caused by shipping carriers, weather conditions, customs processing, or any other circumstances beyond our control.

4. Address Accuracy

• Customers are responsible for providing a complete and accurate shipping address during checkout.

• OBDLO is not liable for orders shipped to incorrect or incomplete addresses provided by the customer. If the order is returned due to an incorrect address, the customer is responsible for any reshipping fees.

5. Lost, Stolen, or Damaged Packages

• Once the order is handed over to the carrier, OBDLO is not responsible for lost, stolen, or damaged packages.

• In case of a lost or stolen package, we recommend contacting the shipping carrier directly with your tracking information.

• If your package arrives damaged, please contact us within 24 hours of delivery at [insert WhatsApp contact info] with photos and a detailed description of the issue. We will assist you in filing a claim with the carrier.

6. International Shipping

• Customers are responsible for any customs duties, taxes, or fees incurred for international deliveries.

• Orders rejected at customs or due to unpaid duties will not be refunded or reshipped.

7. Return-to-Sender Packages

• If an order is returned to us due to an incorrect address, refusal to accept delivery, or failure to pick up the package, the customer will be responsible for reshipping fees.

• In such cases, no refunds will be issued for the original shipping cost.

8. Changes or Cancellations

• Once an order is placed, it cannot be modified or canceled as we begin processing immediately to ensure timely delivery.

9. Policy Updates

• OBDLO reserves the right to update this Shipping Policy at any time without prior notice. By placing an order, you agree to the shipping terms in effect at the time of purchase.

Key Takeaways for Customers:

• Non-refundable shipping costs: All fees are final.

• Address accuracy is your responsibility: Double-check your details before completing your order.

• Lost or damaged packages: Liability is with the carrier, not OBDLO.

• Customs and international fees: These are the customer’s responsibility.

Thank you for shopping at OBDLO, where we bring you premium deals with unparalleled transparency and care.